404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

success

Email Marketing Works

3 No-Fail Ways to Collect Email Addresses

09/03/201109/24/2016management, marketing, non-profit, small business, Social Mediabusiness, Constant Contact, customer loyalty, E-mail, E-mail spam, Electronic mailing list, Email address, Email marketing, Email Spam, Facebook, Forrester Research, Marketing, Newsletter, Small business, Social Media, success

There’s no need to fear asking your customers, clients and contacts for their email addresses! Practice using these 3 ways to acquire new email addresses for your email marketing.

5 ways to Raise Your Email Open-Rate

09/01/2011management, marketing, non-profit, small businessbusiness, Communications, connection, customer loyalty, customer service, Email address, Email marketing, entrepreneur, Great Comet, Marketing, New York City, Newsletter, retail, Shopping, Subscription business model, success, Washington DC

5 common emotional needs of your customers to help get your email opened…

5 Ways to Stop Paying Sales Staff to Stand Around!

06/23/2011Blog, leadership, management, marketing, retail, small business, Social Mediabusiness, customer loyalty, customer service, Education and Training, Insurance, management, morale, Office Depot, productivity, recognition, retail, Sales, Shopping, Small business, success, time management

It makes me NUTS when I walk into a store and see employees just standing around, arms folded, slouched posture, looking oh, so bored… WHEN THEY COULD BE…

How Birthday Cakes are a necessity for morale in this economy

06/14/2011leadership, managementbirthday, Birthday cake, Cheesecake Factory, Chief executive officer, Christmas, Economics, Education and Training, Facebook, Layoff, management, morale, People, recognition, retail, success, Working class, YouTube

Surprisingly and sadly, many employers have declared the economy has forced brutal budget cuts that won’t allow them to continue office celebrations and so they have…

Making the Most of Retail Schedules

06/11/201112/01/2015managementAdventures of Huckleberry Finn, business, Custom Menu, customer service, Food, management, morale, Music, retail, Sales, Saturday morning cartoon, Schedules, Shopping, success, Sundays, United States, Virtual Assistant, Workweek and weekend

If you’re in retail, you’re working ON the weekend instead of FOR the weekend!
So, what’s the best way to make the most of it?

The answer in customer service is never “No.”

05/24/2011leadership, managementbusiness, customer loyalty, customer service, Fountain of Youth, Jack Sparrow, Johnny Depp, Pirates of the Caribbean, Pirates of the Caribbean: On Stranger Tides, Question, Salesforce.com, Social Media, success

Ever been asked by a customer if you carry a particular item and give that customer a “no” in reply? Does the customer give up? No, they expect…