“Next in line, please” could thwart sales opportunities
Have you unconsciously trained your staff to be blind to sales opportunities? Job description restrictions may be thwarting your staff’s ability to sell more.
3 ways to DEmotivate your staff
Most managers and business owners are not aware of the high replacement cost of their employees. Learn what motivates your staff for increased loyalty.
Neighborhood bars lure customers with the Superbowl
The Superbowl is a golden opportunity for neighborhood bars and restaurants to be able to hit every demographic to expand their customer base. How often do businesses get such a wide range of customer types in one day? Read what smart businesses do to bring in fresh traffic for year ’round business.
Customer service “is the new Black” in Retail
Customer Service is the new black! Remember when we never got out of our cars at the gas station? Brick and mortar retailers – take note. Customers want to go back in time.
3 Reasons Your Customers May Be Defecting to Online Shopping
Are you driving your in-house customers online?
How to Really Screw Up Your Business in 5 Easy Steps
You know who you are! The one who can’t let go or delegate anything. It’s time for you to realize that investing in some side help can save you a lot more money than it costs to hire them.