Social Media

3 No-Fail Ways to Collect Email Addresses

09/03/201109/24/2016management, marketing, non-profit, small business, Social Mediabusiness, Constant Contact, customer loyalty, E-mail, E-mail spam, Electronic mailing list, Email address, Email marketing, Email Spam, Facebook, Forrester Research, Marketing, Newsletter, Small business, Social Media, success

There’s no need to fear asking your customers, clients and contacts for their email addresses! Practice using these 3 ways to acquire new email addresses for your email marketing.

The Secret to Keeping Customers is Keeping in Touch

07/21/201109/24/2016Email Marketing, management, marketing, non-profit, small business, Social Mediabusiness, Constant Contact, customer service, Email marketing, Facebook, Google, Mailchimp, Marketing, retail, ROI, Sales, Small business, Social Media, twitter

… small businesses and retailers began to recognize the fail of focusing on attracting new customers without maintaining contact with existing customers.

5 Ways to Stop Paying Sales Staff to Stand Around!

06/23/2011Blog, leadership, management, marketing, retail, small business, Social Mediabusiness, customer loyalty, customer service, Education and Training, Insurance, management, morale, Office Depot, productivity, recognition, retail, Sales, Shopping, Small business, success, time management

It makes me NUTS when I walk into a store and see employees just standing around, arms folded, slouched posture, looking oh, so bored… WHEN THEY COULD BE…

Find the Customer’s Need, Then Find a Way to Fulfill it to Make the Sale.

06/08/2011Blog, management, marketing, retail, small business, Social MediaAutomobile salesperson, business, Buyer, Client (computing), Communications, connection, Consulting, Consumer Goods and Services, customer service, Education and Training, Emotion, Fad, Limited liability company, Marketing, Product (business), recognition, retail, Sales, Salesforce.com, Shopping, Simon Sinek, skinny jeans, Website

“DETERMINE THE WHY” AND YOU’LL ALWAYS MAKE THE SALE. You don’t have to fill that need with the product they asked for. You just have to fill the need.

Focus on Where You Want to Go

08/20/201012/01/2015Blog, leadership, management, marketing, retail, small business, Social Mediabusiness, Communications, connection, Donald Fehr, entrepreneur, focus, Hockey, Ice hockey, layoffs, morale, Olympics, sincerity, Sochi, Social Media, success, The Next One, twitter, Wayne Gretzky

I’ve printed out these quotes and put them on my wall because it hit me that Life isn’t really about change, it’s about…

Are 140 Characters Enough to Network?

07/11/2010Blog, marketing, non-profit, small business, Social MediaCommunications, connection, Small business, Social Media, twitter

So, this is why Social Media works! People have less time to stop and chat as in past generations, but they still seek meaningful connections at every…