404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

Small business

Retail A.D.D. – Are distractions costing you business?

09/24/2011Blog, Email Marketing, leadership, management, marketing, retail, sales, small business, Social Mediacustomer loyalty, customer service, Email marketing, entrepreneur, Facebook, management, retail, Sales, Small business, twitter

Maybe, … but most likely, if truth be told, it’s because you are losing the business you already have.
We can’t see the forest for the trees and we don’t recognize a…

Email Marketing Works

3 No-Fail Ways to Collect Email Addresses

09/03/201109/24/2016management, marketing, non-profit, small business, Social Mediabusiness, Constant Contact, customer loyalty, E-mail, E-mail spam, Electronic mailing list, Email address, Email marketing, Email Spam, Facebook, Forrester Research, Marketing, Newsletter, Small business, Social Media, success

There’s no need to fear asking your customers, clients and contacts for their email addresses! Practice using these 3 ways to acquire new email addresses for your email marketing.

The Secret to Keeping Customers is Keeping in Touch

The Secret to Keeping Customers is Keeping in Touch

07/21/201109/24/2016Email Marketing, management, marketing, non-profit, small business, Social Mediabusiness, Constant Contact, customer service, Email marketing, Facebook, Google, Mailchimp, Marketing, retail, ROI, Sales, Small business, Social Media, twitter

… small businesses and retailers began to recognize the fail of focusing on attracting new customers without maintaining contact with existing customers.

5 Ways to Stop Paying Sales Staff to Stand Around!

06/23/2011Blog, leadership, management, marketing, retail, small business, Social Mediabusiness, customer loyalty, customer service, Education and Training, Insurance, management, morale, Office Depot, productivity, recognition, retail, Sales, Shopping, Small business, success, time management

It makes me NUTS when I walk into a store and see employees just standing around, arms folded, slouched posture, looking oh, so bored… WHEN THEY COULD BE…

Warning! Sidewalk sales can kill customer relationship building

04/05/2011marketingbusiness, Canada, customer loyalty, customer service, Discount store, Doubting Thomas, Education and Training, Employer Identification Number, entrepreneur, Merchandising, Public relations, retail, Sales, Salvation Army, Shopping, Small business, Visual merchandising, Wikipedia

Don’t sacrifice prime real estate and loyal customers with repeat sale” merchandise! Do this test in your store and learn which “sale psychology” works for you!

Instead of lowering prices, add value

04/02/2011management, marketingbusiness, Coral Gables Florida, customer loyalty, customer service, focus, Foursquare, Groupon, Merchandising, Miracle Mile, Price, retail, Shopping, Small business

Considering discounting to attract more customers? Consider doing the opposite for the ultimate benefit to your customers.