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productivity

Imho – What is the #1 reason for business failure among small business owners?

11/21/2012Blog, leadership, management, marketing, non-profit, small businessbusiness, Business failure, entrepreneur, focus, LinkedIn, Magazines and E-zines, management, Networking and Peer Support, Peter Principle, productivity, Small business, success, time management, United States

I ran across this question by www.linkedin.com/in/davetteharvey in LinkedIn Answers “Although there has been an increase in support services for entrepreneurs and small business owners, the percentage of business failures in America is still pretty Read More

To connect or not to connect… What makes a quality connection in Social Media?

02/17/2012marketing, non-profitboomers, business, connection, customer loyalty, Email marketing, entrepreneur, Facebook, followers, LinkedIn, Marketing, productivity, Small business, Social Media, success, twitter

Connecting on Social Media is not a popularity contest – or at least shouldn’t be. But it is important to connect – selectively.

5 Ways to Stop Paying Sales Staff to Stand Around!

06/23/2011Blog, leadership, management, marketing, retail, small business, Social Mediabusiness, customer loyalty, customer service, Education and Training, Insurance, management, morale, Office Depot, productivity, recognition, retail, Sales, Shopping, Small business, success, time management

It makes me NUTS when I walk into a store and see employees just standing around, arms folded, slouched posture, looking oh, so bored… WHEN THEY COULD BE…

3 ways to DEmotivate your staff

03/10/2011leadership, managementAllods Online, business, business men, business women, Charlie Sheen, Communication, connection, customer service, Facebook, Meeting, morale, Motivation, Motivational poster, Peter Tom, Poster, productivity, Review site, Role-playing game, Small business, success, Top 40, World Wide Web

Most managers and business owners are not aware of the high replacement cost of their employees. Learn what motivates your staff for increased loyalty.

6 Ways to Make the Holiday Business Season Civil

11/14/201012/01/2015humor, marketing, retail, small businessBlack Friday, Christmas, Christmas Eve, Custom Menu, customer service, Electronic commerce, Flip Flops, productivity, Santa Claus, Shopping, Shopping bag, Trail mix, United States

The Holiday Shopping Season is Here! YIKES! Some basic helpful and (should be) obvious tips to get through the toughest retail season. Happy Holidays!

Hearing what isn’t said « Leadership Freak

09/06/2010leadership, management, marketingbusiness, Communications, focus, productivity, success

I talk all the time about listening to what the customer is saying vs not saying. Click on the link above for a blog post worth reading that discusses the…