404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

customer loyalty

Cook's Whse Facebook interaction

She just drooled all over her keyboard! A prime example of Facebook interaction…

12/01/201112/05/2015marketingboomers, business, customer loyalty, Facebook, Marketing, Small business, Social Media, Social network

Nothing can foster good will for a business better than something like this! A seemingly innocent response by a consumer to a picture posted was noticed, responded to, and rewarded.

Tools and etiquette for posting “in absentia” during the busy holiday season

11/20/2011marketingbusiness, customer loyalty, Facebook, Hootsuite, HootSuite - Social Media Dashboard, LinkedIn, Social Media, Social network, Tweetdeck, twitter

Social Media is defined by 2 way interaction. So, how do you still post when you can’t be present?

7 Reasons Small Business Should Be Thankful for Social Media

11/18/2011marketing, non-profit, small business, Social Mediabusiness, customer loyalty, Facebook, Internet Marketing, LinkedIn, Marketing, retail, Small business, Social Media, twitter

Have we all forgotten how hard traditional marketing really was/is for small business? Not to mention cost prohibitive! Learn how Social media gives you marketing control.

Retail A.D.D. – Are distractions costing you business?

09/24/2011Blog, Email Marketing, leadership, management, marketing, retail, sales, small business, Social Mediacustomer loyalty, customer service, Email marketing, entrepreneur, Facebook, management, retail, Sales, Small business, twitter

Maybe, … but most likely, if truth be told, it’s because you are losing the business you already have.
We can’t see the forest for the trees and we don’t recognize a…

Email Marketing Works

3 No-Fail Ways to Collect Email Addresses

09/03/201109/24/2016management, marketing, non-profit, small business, Social Mediabusiness, Constant Contact, customer loyalty, E-mail, E-mail spam, Electronic mailing list, Email address, Email marketing, Email Spam, Facebook, Forrester Research, Marketing, Newsletter, Small business, Social Media, success

There’s no need to fear asking your customers, clients and contacts for their email addresses! Practice using these 3 ways to acquire new email addresses for your email marketing.

5 ways to Raise Your Email Open-Rate

09/01/2011management, marketing, non-profit, small businessbusiness, Communications, connection, customer loyalty, customer service, Email address, Email marketing, entrepreneur, Great Comet, Marketing, New York City, Newsletter, retail, Shopping, Subscription business model, success, Washington DC

5 common emotional needs of your customers to help get your email opened…