404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

time management

NPOs – Take social media seriously and donors will, too!

08/26/2012leadership, management, non-profit, small businessbusiness, Communications, connection, Education and Training, Facebook, LinkedIn, Marketing, media presence, Non-Profit, Social Media, Social network, success, time management, twitter

“You know how to do social media? Great! It’s all yours!” This happens a lot. The majority of the Non-profit board is either …

Expected better results from Facebook and Twitter?

07/10/201212/01/2015Blog, management, marketing, small business, Social Mediaboomers, Brick and mortar business, business, Communications, customer loyalty, customer service, Education and Training, entrepreneur, Facebook, Google, Grand Opening, grand opening banner, IPhone, Marketing, Small business, Social Media, success, technology, time management, twitter

New users of Facebook and Twitter for small business lead generation are often disappointed in the lack of immediacy in big results. Frankly, that’s a bit like expecting total …

It's not all about you

Social Media strategy? It’s NOT about YOU.

04/09/201212/05/2015marketing, non-profit, small businessbusiness, connection, customer service, Education and Training, Email marketing, entrepreneur, Facebook, Marketing, Saturday Night Live, Small business, Social Media, social media strategy, success, time management, twitter

I want so much to just reach into your small business and non-profit social media accounts and take the YOU out of your posts! I know you have seen a zillion articles on how Social Read More

Small Business Owner and you still don’t own a SmartPhone?

03/29/2012management, marketing, non-profit, small businessboomers, business, business card scanner, Communications, connection, customer loyalty, customer service, Education and Training, entrepreneur, Facebook, Flip (form), Global Positioning System, initial expense, Instant messaging, Internet access, LinkedIn, Marketing, miniature computer, mobile, Personal computer, Small business, Smartphone, Social Media, success, Talk radio, technology, time management

What’s the first thing you notice about this picture? No one has their Smartphones to their EARS! Why? Because there is so much more you can do with them than talk to others! (I don’t Read More

5 Ways to Stop Paying Sales Staff to Stand Around!

06/23/2011Blog, leadership, management, marketing, retail, small business, Social Mediabusiness, customer loyalty, customer service, Education and Training, Insurance, management, morale, Office Depot, productivity, recognition, retail, Sales, Shopping, Small business, success, time management

It makes me NUTS when I walk into a store and see employees just standing around, arms folded, slouched posture, looking oh, so bored… WHEN THEY COULD BE…

Customer service “is the new Black” in Retail

01/13/2011leadership, management, marketingBrick and mortar business, business, Cash register, customer loyalty, customer service, Education and Training, entrepreneur, L.L.Bean, Lands' End, retail, Sales, Salesforce.com, Shopping, success, time management

Customer Service is the new black! Remember when we never got out of our cars at the gas station? Brick and mortar retailers – take note. Customers want to go back in time.