5 Ways to Stop Paying Sales Staff to Stand Around!
It makes me NUTS when I walk into a store and see employees just standing around, arms folded, slouched posture, looking oh, so bored… WHEN THEY COULD BE…
How Birthday Cakes are a necessity for morale in this economy
Surprisingly and sadly, many employers have declared the economy has forced brutal budget cuts that won’t allow them to continue office celebrations and so they have…
Find the Customer’s Need, Then Find a Way to Fulfill it to Make the Sale.
“DETERMINE THE WHY” AND YOU’LL ALWAYS MAKE THE SALE. You don’t have to fill that need with the product they asked for. You just have to fill the need.
How to use social media to protect your customer service reputation
Even if you are technophobic, you must at least monitor social media avenues like twitter and facebook for comments customers may make about your business practices. Read this article to learn some easy first steps for monitoring social media.
How to Really Screw Up Your Business in 5 Easy Steps
You know who you are! The one who can’t let go or delegate anything. It’s time for you to realize that investing in some side help can save you a lot more money than it costs to hire them.
3 Ways to Shine on Twitter :-)
I’m @bizcommunicator on Twitter and I’ve been thinking a lot about tweets. It’s amazing how altruistic…