404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

customer service

Boomers, Don't Say You Can't Do Social Media...

Boomers, You Can Do Social Media!

08/14/201411/25/2015Blog, humor, management, marketing, non-profit, retail, small business, Social Mediaboomers, business, Communications, customer loyalty, customer service, Education and Training, entrepreneur, Facebook, IOS, Marketing, MS-DOS, productivity, retail, Small business, Social Media, Social network, success, technology, testimonial, twitter

Nothing, and I mean nothing, including Social Media, is as hard to master as MS-DOS was. . .

If You Can Sell, You Can Market.-

If You Can Sell, You Can Market.-

07/21/201411/24/2015Blog, marketing, non-profit, retail, sales, small business, Social Mediabillboard advertising, business, Communications, connection, customer service, Facebook, highway billboard, Marketing, marketing orientation, Small business, small business owners, Social Media, success, understanding marketing

What does customer service have to do with marketing?

Just everything! Traditional marketing ads get your attention how?
They address a need.
They peak curiosity.
They elicit an emotional response.
So, what is marketing, really?

Can Social Media Expand Your Search Results?

How Does Social Media Expand Your Search Results?

07/11/201411/27/2015Blog, marketing, retail, small business, Social Mediacustomer service, Facebook, search, Social Media

My client had an upcoming birthday soon, but is half way across the nation (it’s always a good practice to appreciate your clients). At any rate, I needed to purchase a gift for a client 900 miles Read More

SMBs, Coach Your Staff Daily for Success

SMBs, Coach Your Staff Daily for Successful Marketing

06/09/201411/25/2015leadership, management, retail, small businessbusiness, Communications, customer service, Education and Training, Facebook, Google, maintenance problems, Small business, Social Media, staff division, staff issues, time management

Do you communicate daily with your staff? Ever notice how the more successful restaurants have daily meetings with staff before they . . .

Shopping Small is Shopping Wise for Busy Entrepreneurs

Shopping Small is Shopping Wisely

04/21/201411/27/2015Blog, management, marketing, retail, small business, Social Mediablogging, boomers, business, Communications, connection, consumers, customer loyalty, customer service, Education and Training, Email marketing, entrepreneur, Entrepreneurs, Facebook, Google, Google Places for Business, LinkedIn, maintenance, productivity, recognition, retail, reviews, salesperson, Shopping, Small business, Social Media, technology, text, time, time management, Yelp

Are you guilty of lost time picking through discount racks to NOT find what you need? It is a far more enjoyable shopping experience to “Shop Small.” Since Entrepreneurs are always short on time, small business Read More

From Skadeedle [Infographic]: Email Marketing Etiquette Dos & Don’ts

03/08/2013Blog, leadership, management, marketing, non-profit, small business, Social MediaAlt attribute, business, Communications, connection, customer loyalty, customer service, Education and Training, Email marketing, entrepreneur, Exponential growth, exponential increase, Google, infographic, internet, Marketing, minor detail, Opt-out, retail, Sales, Skadeedle, Small business, small business marketing, Smartphone, Social Media, Social network, success, technology, United States

Email Marketers! You can’t afford not to address each point on the infographic from Skadeedle below! Don’t risk an “Opt-out” or an unsubscribe because you overlooked what you might think of as a minor detail.