404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

customer loyalty

Expected better results from Facebook and Twitter?

07/10/201212/01/2015Blog, management, marketing, small business, Social Mediaboomers, Brick and mortar business, business, Communications, customer loyalty, customer service, Education and Training, entrepreneur, Facebook, Google, Grand Opening, grand opening banner, IPhone, Marketing, Small business, Social Media, success, technology, time management, twitter

New users of Facebook and Twitter for small business lead generation are often disappointed in the lack of immediacy in big results. Frankly, that’s a bit like expecting total …

Social Media is two way communication

04/18/2012marketing, non-profit, small businessbusiness, communication connection, Communications, connection, Conversation, customer loyalty, customer service, entrepreneur, Facebook, Internet Marketing, LinkedIn, Marketing, recognition, retail, Small business, Social Media, Social network, Social networking service, social safety, success, talking to strangers, technology, twitter

I just read a great post on how to improve your communications skills with eye contact and it made me think – how does that play for our online world and social media where “face to face” is all online? Despite webcams, smartphones with 2 way screens, and other aids to visual online communication, we still largely communicate online with little more than a static Gravatar …

Social media isn’t successful because of its tools, it’s the connection.

03/30/2012marketing, small business, Social Mediabusiness, connection, corner pub, customer loyalty, entrepreneur, Facebook, LinkedIn, Marketing, recognition, Small business, small business owners, Social Media, success, technology, twitter

Small Business owners… don’t look to the big business guys for social media strategies. Big business has a handicap. They know they can’t connect on a personal level because they have far too broad a reach and whole populations of followers. Big business ENVIES the ability of small businesses to …

Small Business Owner and you still don’t own a SmartPhone?

03/29/2012management, marketing, non-profit, small businessboomers, business, business card scanner, Communications, connection, customer loyalty, customer service, Education and Training, entrepreneur, Facebook, Flip (form), Global Positioning System, initial expense, Instant messaging, Internet access, LinkedIn, Marketing, miniature computer, mobile, Personal computer, Small business, Smartphone, Social Media, success, Talk radio, technology, time management

What’s the first thing you notice about this picture? No one has their Smartphones to their EARS! Why? Because there is so much more you can do with them than talk to others! (I don’t Read More

To connect or not to connect… What makes a quality connection in Social Media?

02/17/2012marketing, non-profitboomers, business, connection, customer loyalty, Email marketing, entrepreneur, Facebook, followers, LinkedIn, Marketing, productivity, Small business, Social Media, success, twitter

Connecting on Social Media is not a popularity contest – or at least shouldn’t be. But it is important to connect – selectively.

Social Media … a Sociologist’s Dream Resource

12/30/2011marketingboomers, connection, customer loyalty, Facebook, LinkedIn, Small business, Social Media, twitter

What is Social Media but everyday human interaction, but on the web… It didn’t become a viral past-time for no reason. Read more on how genuine posting is the key to success on Social Media.