small business

Social Media: the part that is “Free” is just a tool.

03/09/2012Blog, management, marketing, non-profit, retail, small business, Social Mediabad websites, business, Communications, Education and Training, entrepreneur, Facebook, free website template, LinkedIn, Marketing, media tools, pinterest, right tools, Small business, Social Media, Social network, success, technology, twitter, YouTube

How well are you using your social media tools? Tell me you don’t run across a lot of bad websites and social media pages on a daily basis…?

Maybe You Don’t Know What You Don’t Know About Social Media

01/26/2012Blog, marketing, non-profit, small business, Social Mediabusiness, connection, Facebook, Marketing, national association of realtors, small business owners, Social Media, thomas watson, traditional marketing, twitter

A few years ago, I used to be the people I now have as clients. The kind of person who thought Facebook was “superficial, so high school, only people with no lives are on Facebook… I don’t…

7 Reasons Small Business Should Be Thankful for Social Media

11/18/2011marketing, non-profit, small business, Social Mediabusiness, customer loyalty, Facebook, Internet Marketing, LinkedIn, Marketing, retail, Small business, Social Media, twitter

Have we all forgotten how hard traditional marketing really was/is for small business? Not to mention cost prohibitive! Learn how Social media gives you marketing control.

What Would Don Draper Do with Social Media?

10/23/2011Blog, management, marketing, non-profit, small business, Social Mediabusiness, Chris Brogan, Don Draper, Facebook, LinkedIn, Mad Men, Marketing, Peggy Olson, Pete Campbell, Quora, Simon Sinek, Social Media, success, twitter

Social Media veterans or newbies…learn from #1 TV SOB in 1960’s marketing – Don Draper. Nobody liked him but he knew what the hell he was doing. (Think Steve Jobs.)

4 ways to lose customers

10/11/2011Blog, management, marketing, small business, Social MediaBlack hole, business, Call centre, Customer relationship management, customer service, E-mail, Education and Training, Facebook, FAQ, NASA, Question, Social Media, success, twitter, United States, YouTube

Bottom Line – and I think I speak for many customers… How stupid is it for a business to piss off a customer? Here’s my insensitive blast! :s

Retail A.D.D. – Are distractions costing you business?

09/24/2011Blog, Email Marketing, leadership, management, marketing, retail, sales, small business, Social Mediacustomer loyalty, customer service, Email marketing, entrepreneur, Facebook, management, retail, Sales, Small business, twitter

Maybe, … but most likely, if truth be told, it’s because you are losing the business you already have.
We can’t see the forest for the trees and we don’t recognize a…