404.295.7755
hania@smbsmartmarketing.com
3162 Johnson Ferry Rd. #331, Marietta, GA 30062

twitter

Tools and etiquette for posting “in absentia” during the busy holiday season

11/20/2011marketingbusiness, customer loyalty, Facebook, Hootsuite, HootSuite - Social Media Dashboard, LinkedIn, Social Media, Social network, Tweetdeck, twitter

Social Media is defined by 2 way interaction. So, how do you still post when you can’t be present?

7 Reasons Small Business Should Be Thankful for Social Media

11/18/2011marketing, non-profit, small business, Social Mediabusiness, customer loyalty, Facebook, Internet Marketing, LinkedIn, Marketing, retail, Small business, Social Media, twitter

Have we all forgotten how hard traditional marketing really was/is for small business? Not to mention cost prohibitive! Learn how Social media gives you marketing control.

Don Draper

What Would Don Draper Do with Social Media?

10/23/2011Blog, management, marketing, non-profit, small business, Social Mediabusiness, Chris Brogan, Don Draper, Facebook, LinkedIn, Mad Men, Marketing, Peggy Olson, Pete Campbell, Quora, Simon Sinek, Social Media, success, twitter

Social Media veterans or newbies…learn from #1 TV SOB in 1960’s marketing – Don Draper. Nobody liked him but he knew what the hell he was doing. (Think Steve Jobs.)

4 ways to lose customers

10/11/2011Blog, management, marketing, small business, Social MediaBlack hole, business, Call centre, Customer relationship management, customer service, E-mail, Education and Training, Facebook, FAQ, NASA, Question, Social Media, success, twitter, United States, YouTube

Bottom Line – and I think I speak for many customers… How stupid is it for a business to piss off a customer? Here’s my insensitive blast! :s

You Bet Your “National Taco Day” It’s Worth Having a Twitter Account!

10/04/2011marketingBoston, business, Candy Corn Day, Custom Menu, Food, Food chain, Halloween, Kansas City Star, Small business, Social Media, Stephan Pastis, success, twitter, United States

,,,why am I talking about NTD and how did I find out about this unique food day? …

Twitter, of course!!!

Making sense of the Big 3 – Twitter, Facebook and LinkedIn – Social Media for the Confused

09/28/2011leadership, marketingboomers, business, Facebook, Foursquare, LinkedIn, Marketing, Social Media, Social network, success, twitter

If you think Twitter, Facebook and LinkedIn are all basically the same and spend most of your time on Facebook, then you don’t get it. What IS the difference in how you should use each of the Big 3?