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hania@smbsmartmarketing.com
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Social Media

SMBs: An Unhappy Staff Will Kill Your Marketing Efforts

SMBs: An Unhappy Staff Will Kill Your Marketing Efforts

08/19/201411/24/2015Blog, leadership, management, marketing, retail, small business, Social Mediaemployee pilferage, Incentive program, management, Marketing, morale, productivity, recognition, Small business, Social Media, success, Unemployment

Yes, they are lucky to have a job in this time of high unemployment rates, but the reduction in pay raises and increased layoffs has translated into a harder and heavier workload for many and therefore, less effective…

Boomers, Don't Say You Can't Do Social Media...

Boomers, You Can Do Social Media!

08/14/201411/25/2015Blog, humor, management, marketing, non-profit, retail, small business, Social Mediaboomers, business, Communications, customer loyalty, customer service, Education and Training, entrepreneur, Facebook, IOS, Marketing, MS-DOS, productivity, retail, Small business, Social Media, Social network, success, technology, testimonial, twitter

Nothing, and I mean nothing, including Social Media, is as hard to master as MS-DOS was. . .

You're Not from Around Here, Are You? Social Etiquette or Regional Bias?

Social Etiquette or Regional Bias?

08/04/201411/25/2015Blog, small business, Social MediaAtlanta, bias, Communications, connection, culture, Facebook, Google Plus, LinkedIn, rant, Social Media, twitter, YouTube

There is a trend in Social Media that kind of pisses me off. I’m wondering if it pisses you off, too. Lots of memes are dictating REGIONAL social etiquette (see image). WHY is that? Social Media Read More

If You Can Sell, You Can Market.-

If You Can Sell, You Can Market.-

07/21/201411/24/2015Blog, marketing, non-profit, retail, sales, small business, Social Mediabillboard advertising, business, Communications, connection, customer service, Facebook, highway billboard, Marketing, marketing orientation, Small business, small business owners, Social Media, success, understanding marketing

What does customer service have to do with marketing?

Just everything! Traditional marketing ads get your attention how?
They address a need.
They peak curiosity.
They elicit an emotional response.
So, what is marketing, really?

Can Social Media Expand Your Search Results?

How Does Social Media Expand Your Search Results?

07/11/201411/27/2015Blog, marketing, retail, small business, Social Mediacustomer service, Facebook, search, Social Media

My client had an upcoming birthday soon, but is half way across the nation (it’s always a good practice to appreciate your clients). At any rate, I needed to purchase a gift for a client 900 miles Read More

Facebook Business Pages Want More Likes, NOT Likes. Huh?

Facebook Business Pages Want More Likes, NOT Likes. Huh?

07/10/201411/24/2015Blog, humor, marketing, small business, Social Mediabusiness pages, Communications, Facebook, Like, personal pages, small business owners, Social Media

Dear Facebook,
Why did you choose the same word – LIKE – on business pages for becoming a fan AND for giving approval to a post?