The answer in customer service is never “No.”
Ever been asked by a customer if you carry a particular item and give that customer a “no” in reply? Does the customer give up? No, they expect…
Feeling left behind in social media know how?
Embarrassed by your lack of social media knowledge? Think it’s still about college kids and dating? Read how to get with it so your small business will thrive!
Social Media is Not a Fad Anymore
Facebook, Twitter and LinkedIn are the 3 most influential social media sites – at least right now. It is not just about sharing the news that Sally is having coffee with her BFF. These are the most influential marketing machines out there right now.
9 Steps to Twitter Power
If you still think Twitter is a joke, maybe you were one of those who just 5 years ago thought you didn’t need a website. Learn 9 easy steps to begin to benefit from this powerful marketing medium.
How to use social media to protect your customer service reputation
Even if you are technophobic, you must at least monitor social media avenues like twitter and facebook for comments customers may make about your business practices. Read this article to learn some easy first steps for monitoring social media.
3 Ways to Shine on Twitter :-)
I’m @bizcommunicator on Twitter and I’ve been thinking a lot about tweets. It’s amazing how altruistic…