marketing – Page 19 – Small Business Smart Marketing

Neighborhood bars lure customers with the Superbowl

02/01/2011management, marketingAtlanta, customer loyalty, Facebook, Food, Green Bay Packers, management, neighborhood bars, Pittsburgh, Pittsburgh Steelers, Recreation, Small business, success, Super Bowl, Superbowl Sunday, United States

The Superbowl is a golden opportunity for neighborhood bars and restaurants to be able to hit every demographic to expand their customer base. How often do businesses get such a wide range of customer types in one day? Read what smart businesses do to bring in fresh traffic for year ’round business.

Social Media is Not a Fad Anymore

01/31/2011management, marketingbusiness, Communications, connection, customer loyalty, Customer relationship management, customer service, entrepreneur, Facebook, Joe Biden, Marketing, PBS NewsHour, Small business, Social Media, twitter

Facebook, Twitter and LinkedIn are the 3 most influential social media sites – at least right now. It is not just about sharing the news that Sally is having coffee with her BFF. These are the most influential marketing machines out there right now.

9 Steps to Twitter Power

01/24/201112/01/2015leadership, marketingAmerican Marketing Association, business, Egypt, Facebook, Hello!, Marketing, Middle East, Phil McGraw, Social Media, Social network, Social network service, Social Networking, Trending and Popularity, Tunisia, twitter, Uniform Resource Locator

If you still think Twitter is a joke, maybe you were one of those who just 5 years ago thought you didn’t need a website. Learn 9 easy steps to begin to benefit from this powerful marketing medium.

How to use social media to protect your customer service reputation

01/18/2011marketingAtlanta, business, customer loyalty, customer service, entrepreneur, Facebook, focus, LinkedIn, recognition, retail, Shopping, Small business, Smartphone, Social Media, social media monitoring, Tweetdeck, twitter

Even if you are technophobic, you must at least monitor social media avenues like twitter and facebook for comments customers may make about your business practices. Read this article to learn some easy first steps for monitoring social media.

Customer service “is the new Black” in Retail

01/13/2011leadership, management, marketingBrick and mortar business, business, Cash register, customer loyalty, customer service, Education and Training, entrepreneur, L.L.Bean, Lands' End, retail, Sales, Salesforce.com, Shopping, success, time management

Customer Service is the new black! Remember when we never got out of our cars at the gas station? Brick and mortar retailers – take note. Customers want to go back in time.

“Screw it, let’s do it!” – The Art of Self-Motivation from Richard Branson:

01/06/2011leadership, management, marketingAOL, business, customer service, entrepreneur, IPad, Magazines and E-zines, postaday2011, Richard Branson, Small business, Virgin Galactic, Virgin Group

Get motivated with this article from Richard Branson. Customers are coming back – are you ready to win them back to your business or will you continue with the status quo? Read this article to be inspired for 2011!