Hearing what isn’t said « Leadership Freak
I talk all the time about listening to what the customer is saying vs not saying. Click on the link above for a blog post worth reading that discusses the…
What’s in it for Me?
Selling is more about value. What’s in it for your customer?
Are You Talking Your Customers Out of the Sale?
Bark, Bark! Are you talking your customer OUT of the sale?
“Family” Dysfunction at Work can be Healthy for Small Business!
How natural and real and a lesson for all of us. Maybe that’s a vital factor in small business success – making your…
Focus on Where You Want to Go
I’ve printed out these quotes and put them on my wall because it hit me that Life isn’t really about change, it’s about…
Rate Employees in Terms of ROI
We tend to see what we want to see. And when we catch a glimpse of what we don’t like, we run from it or deny it exists because it may seem…