Boomer SMB Owners Tell Me S/He Can’t Do Social Media…

Boomer SMB Owners Tell Me S/He Can’t Do Social Media… Boomer SMB Owners Tell Me S/He Can’t Do Social Media…

Boomer SMB Owners Tell Me S/He Can’t Do Social Media…

Nothing, and I mean nothing, including Social Media, is as hard to master as MS-DOS was. . .

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You’re Not from Around Here, Are You? Social Etiquette or Regional Bias?

You’re Not from Around Here, Are You? Social Etiquette or Regional Bias? You’re Not from Around Here, Are You? Social Etiquette or Regional Bias?

You’re Not from Around Here, Are You? Social Etiquette or Regional Bias?

There is a trend in Social Media that kind of pisses me off. I’m wondering if it pisses you off, too. Lots of memes are dictating REGIONAL social etiquette (see image). WHY is that? Social Media lives online – a.k.a. WORLDWIDE! The uppity tone is giving me agida. It is as if you are “less than” […]

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I’m Over Facebook – They Just Don’t Give a Damn About Our UX

I’m Over Facebook – They Just Don’t Give a Damn About Our UX I’m Over Facebook – They Just Don’t Give a Damn About Our UX

I’m Over Facebook – They Just Don’t Give a Damn About Our UX

I am no longer wasting my time on Facebook trying to cultivate more followers. I have been on Social Media since 2008 and have spent as much time analyzing its use as I have using it. It all boils down to WHY we are on a social media platform. I think I speak for many in this simple breakdown . . .

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A Comedy of Customer Service Errors – a Marketing vs Sales story

A Comedy of Customer Service Errors – a Marketing vs Sales story A Comedy of Customer Service Errors – a Marketing vs Sales story

A Comedy of Customer Service Errors – a Marketing vs Sales story

Sorry, Ruby Tuesdays, but when you opened a store in 2004 in a rural area of North Georgia, you had a tough time hiring good people… Here’s my TRUE story of a customer service comedy of errors I experienced at Ruby Tuesdays and the mall food court.

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SMBs: Stop Ignoring Google Plus!

SMBs: Stop Ignoring Google Plus! SMBs: Stop Ignoring Google Plus!

SMBs: Stop Ignoring Google Plus!

If you haven’t taken the time to explore the beauty, versatility, and content quality of Google+, you simply don’t know what you are missing and you are paying too much attention to old information…

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