A Comedy of Customer Service Errors – a Marketing vs Sales story

A Comedy of Customer Service Errors – a Marketing vs Sales story A Comedy of Customer Service Errors – a Marketing vs Sales story

A Comedy of Customer Service Errors – a Marketing vs Sales story

Sorry, Ruby Tuesdays, but when you opened a store in 2004 in a rural area of North Georgia, you had a tough time hiring good people… Here’s my TRUE story of a customer service comedy of errors I experienced at Ruby Tuesdays and the mall food court.

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Shopping Small is Shopping Wise for Busy Entrepreneurs

Shopping Small is Shopping Wise for Busy Entrepreneurs Shopping Small is Shopping Wise for Busy Entrepreneurs

Shopping Small is Shopping Wise for Busy Entrepreneurs

Are you guilty of lost time picking through discount racks to NOT find what you need? It is a far more enjoyable shopping experience to “Shop Small.” Since Entrepreneurs are always short on time, small business shops and services can be a huge time saver once you establish a relationship with the staff. And since you […]

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Are Marketing Pundits Defining Social Media Without Consideration for Small Business?

Are Marketing Pundits Defining Social Media Without Consideration for Small Business? Are Marketing Pundits Defining Social Media Without Consideration for Small Business?

Are Marketing Pundits Defining Social Media Without Consideration for Small Business?

In my experience with new clients, I sometimes wonder how it is they are so far behind in understanding social media concepts. But then, I sometimes can’t fault ….

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Middle Age and Furrowed Brow Lines – Ugh.

Middle Age and Furrowed Brow Lines – Ugh. Middle Age and Furrowed Brow Lines – Ugh.

Middle Age and Furrowed Brow Lines – Ugh.

I’ve got to stop furrowing my brow when I work! The lines are getting deeper and more permanent! Yikes! I’m even starting to get a secondary set of lines – a bit scary! Not to mention an unattractive billboard for aging! Next time I sweat, there’ll probably be waterfalls going down my nose! On the upside, […]

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The Win-Win of Social Media Through Unexpected Uses. Pt. 2: Hidden Genius of QR Codes!

The Win-Win of Social Media Through Unexpected Uses. Pt. 2: Hidden Genius of QR Codes! The Win-Win of Social Media Through Unexpected Uses. Pt. 2: Hidden Genius of QR Codes!

The Win-Win of Social Media Through Unexpected Uses. Pt. 2: Hidden Genius of QR Codes!

Still think QR Codes are useless? When QR codes (QR = quick response) were introduced, success was implied. And then… nothing… because there weren’t enough people with phones with scanning ability. BUT, with SmartPhone purchases on an exponential rise, …

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