Retail acceptance of LGBT

SPOTUS Said Love Reigns – the Retail World Knew

SPOTUS Said Love Reigns – the Retail World Knew SPOTUS Said Love Reigns – the Retail World Knew

SPOTUS Said Love Reigns – the Retail World Knew

You may not know or care that my career began in retail. In light of this historic Supreme Court Decision for LGBT civil rights, I couldn’t help but recollect all the LGBT people I had the pleasure and privilege of working with in retail over the decades. I worked for Neiman Marcus in Atlanta in the early […]

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Bad Emails Are Worse Than None At All

Bad Emails Are Worse Than None At All Bad Emails Are Worse Than None At All

Bad Emails Are Worse Than None At All

Blog, Email Marketing, marketing, retail, small businessComments Off on Bad Emails Are Worse Than None At All

I run across some bad emails in my inbox, but I have to give people an A for effort, so I have avoided using SMB emails as examples of WHAT NOT TO DO. In this case, the example below was so bad it borders on the “I really don’t care” level, so I decided they wouldn’t really care if …

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SMB Owners: Don’t Get Bogged Down in Your Bookkeeping

SMB Owners: Don’t Get Bogged Down in Your Bookkeeping SMB Owners: Don’t Get Bogged Down in Your Bookkeeping

SMB Owners: Don’t Get Bogged Down in Your Bookkeeping

My guess is you never gave a damn about bookkeeping, ordering, payroll, maintenance, or many of the duties that are so necessary to run a successful business. So why aren’t you …

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Boomer SMB Owners Tell Me S/He Can’t Do Social Media…

Boomer SMB Owners Tell Me S/He Can’t Do Social Media… Boomer SMB Owners Tell Me S/He Can’t Do Social Media…

Boomer SMB Owners Tell Me S/He Can’t Do Social Media…

Nothing, and I mean nothing, including Social Media, is as hard to master as MS-DOS was. . .

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A Comedy of Customer Service Errors – a Marketing vs Sales story

A Comedy of Customer Service Errors – a Marketing vs Sales story A Comedy of Customer Service Errors – a Marketing vs Sales story

A Comedy of Customer Service Errors – a Marketing vs Sales story

Sorry, Ruby Tuesdays, but when you opened a store in 2004 in a rural area of North Georgia, you had a tough time hiring good people… Here’s my TRUE story of a customer service comedy of errors I experienced at Ruby Tuesdays and the mall food court.

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