5 Ways to Create Customer-Centric Servic

Hierarchy of Customer Satisfaction Needs
Image by gumption via Flickr

The return counter is where most good customers are lost by retailers. It is crucial to your business to value how returns are handled in your store.

Read this article by Robert E. Walters, VP of Sales & Marketing, The Retail Equation to learn more very valuable lessons in regard to how to handle returns…

5 Ways to Create Customer-Centric Service at the Return Counter http://ow.ly/3YFSG